/* Help center (/support/). Loaded after northkeep.css; uses its colours and the .product panels. */

.help-hero{padding:28px 0 56px;max-width:46em}
.help-hero .eyebrow{font-family:"Archivo NK",system-ui,sans-serif;font-stretch:112%;font-weight:700;font-size:1rem;letter-spacing:.08em;text-transform:uppercase;color:var(--lake)}
.help-hero h1{margin-top:10px;font-size:clamp(2.4rem,5vw,3.6rem);font-weight:790;line-height:1.04;letter-spacing:-.01em}
.help-hero .lead{margin-top:20px;font-size:1.3rem;line-height:1.55;color:var(--slate)}

/* product panels: quick links */
.help-products .products{margin-top:28px}
.help-links{list-style:none;margin:0;padding:0;display:grid;gap:2px}
.help-links li{margin:0}
.help-links a{display:inline-block;padding:7px 0;font-weight:600;text-decoration:underline;text-underline-offset:.2em}
.product-interloper .help-links a{color:#7ee7f4}
.product-interloper .help-links a:hover{color:#fff}
.product-hiddenlots .help-links a{color:#1f4d3a}
.product-hiddenlots .help-links a:hover{color:#173c2d}
.product-hiddenlots .tagline{color:#8a6420}

/* common questions */
.faq-groups{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:36px;margin-top:30px;align-items:start}
.faq-group h3{font-size:1.4rem;font-weight:760;font-stretch:112%;padding-bottom:12px;border-bottom:3px solid var(--lake)}
.faq-hiddenlots h3{border-bottom-color:#1f4d3a}
.faq-group details{border-bottom:1px solid var(--rule)}
.faq-group summary{list-style:none;cursor:pointer;display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:16px 2px;min-height:56px;font-weight:700;font-size:1.125rem;line-height:1.4;color:var(--keep)}
.faq-group summary::-webkit-details-marker{display:none}
.faq-group summary::after{content:"";flex:none;width:14px;height:14px;margin-top:5px;border-right:3px solid var(--slate);border-bottom:3px solid var(--slate);transform:rotate(45deg);transition:transform .15s}
.faq-group details[open] summary::after{transform:rotate(-135deg);margin-top:11px}
.faq-group summary:hover{color:var(--lake-deep)}
.faq-group details p{padding:0 2px 16px;color:#2c3a47}
.faq-group details p + p{margin-top:-4px}

/* contact */
.help-contact{display:grid;grid-template-columns:minmax(0,1.6fr) minmax(0,1fr);gap:48px;align-items:start}
.contact-main .intro{margin-top:12px}
.help-form{margin-top:28px;display:grid;gap:26px;max-width:40em}
.choices{border:0;margin:0;padding:0;display:grid;gap:10px}
.choices legend{padding:0;margin-bottom:10px;font-weight:700;font-size:1.125rem}
.choice{display:flex;align-items:center;gap:14px;min-height:56px;padding:12px 16px;border:2px solid var(--rule);border-radius:12px;background:var(--paper);cursor:pointer;font-size:1.0625rem;line-height:1.35}
.choice:hover{border-color:var(--slate)}
.choice input{flex:none;width:22px;height:22px;margin:0;accent-color:var(--lake)}
.choice:has(input:checked){border-color:var(--lake);background:#e9f3f3}
.choice:has(input:focus-visible){outline:3px solid var(--focus);outline-offset:2px}
.field{display:grid;gap:8px}
.field label{font-weight:700;font-size:1.125rem}
.field .opt{font-weight:400;color:var(--slate)}
.hint{color:var(--slate);font-size:1rem;margin-top:-2px}
.field input,.field textarea{width:100%;font:inherit;font-size:1.125rem;color:var(--keep);background:var(--paper);border:2px solid #9aa9b5;border-radius:10px;padding:12px 14px;min-height:54px}
.field textarea{min-height:200px;resize:vertical;line-height:1.5}
.field input:focus,.field textarea:focus{outline:3px solid var(--focus);outline-offset:1px;border-color:var(--lake)}
.field [aria-invalid="true"],.choices[aria-invalid="true"] .choice{border-color:#b42318}
.field-error{color:#b42318;font-weight:700;font-size:1rem}
.field-error::before{content:"! ";}
.hp{position:absolute!important;left:-10000px;top:auto;width:1px;height:1px;overflow:hidden}
.form-status{border:2px solid #b42318;background:#fdf0ef;color:#7a1a12;border-radius:12px;padding:14px 18px;font-weight:600}
.form-status a{color:#7a1a12}
.form-actions{display:flex;flex-wrap:wrap;align-items:center;gap:14px 22px}
.form-actions .btn{min-width:220px;border:0;cursor:pointer;font-family:inherit}
.form-actions .btn[disabled]{opacity:.7;cursor:progress}
.small{font-size:1rem;color:var(--slate)}
.sent-panel{margin-top:28px;max-width:40em;border:2px solid var(--lake);border-radius:16px;background:var(--paper);padding:26px 28px}
.sent-panel h3{font-size:1.6rem;font-weight:760;font-stretch:112%;color:var(--lake-deep)}
.sent-panel p{margin-top:12px;color:#2c3a47}
.sent-panel:focus{outline:none}

.contact-aside{background:var(--paper);border:1px solid var(--rule);border-radius:16px;padding:26px 26px 24px;margin-top:8px}
.contact-aside h3{font-size:1.3rem;font-weight:740;font-stretch:112%}
.mail-list{margin:14px 0 0}
.mail-list dt{margin-top:14px;font-size:1rem;color:var(--slate)}
.mail-list dd{margin:2px 0 0;font-weight:700;overflow-wrap:anywhere}
.mail-list dd a{color:var(--keep);text-decoration-color:var(--star);text-decoration-thickness:2px}
.mail-list dd a:hover{color:var(--lake)}
.contact-aside .small{margin-top:18px}

/* sent / problem pages */
.notice{max-width:40em;padding:32px 0 72px}
.notice h1{font-size:clamp(2.2rem,4.4vw,3.1rem);font-weight:780}
.notice p{margin-top:16px;font-size:1.2rem;color:#2c3a47}

@media (max-width:900px){
  .faq-groups{grid-template-columns:1fr;gap:40px}
  .help-contact{grid-template-columns:1fr;gap:32px}
  .contact-aside{margin-top:0}
}
@media (max-width:640px){
  .help-hero{padding:12px 0 40px}
  .help-hero h1{font-size:2.3rem}
  .help-hero .lead{font-size:1.15rem}
  .form-actions .btn{flex:1 1 100%}
  .sent-panel{padding:22px 20px}
}